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How Aero is built: The people, process and principles behind the platform

The ecommerce platform market is crowded.

At one end, you have heavyweight enterprise systems. Powerful, but layered, expensive and complex. At the other, templated SaaS tools that are easy to launch but restrictive once you grow.

Somewhere in the middle, agencies and ambitious retailers are left trying to balance performance, flexibility, cost and control, often without getting all four.

Aero was built to close that gap.

Not by adding more layers.

Not by inflating feature lists.

But by rethinking how a modern ecommerce platform should be built, and who it should be built for.

Built by developers, not marketers

Aero wasn’t created as a marketing-led product with technical compromises hidden under the surface.

It was built by people who understand code, performance, hosting, infrastructure and the real-world challenges of delivering ecommerce projects.

That matters.

Because platform decisions made at architecture level determine everything downstream:

  • Site speed

  • Hosting requirements

  • Upgrade risk

  • Development time

  • Long-term cost

When developers design the core properly, agencies aren’t forced to constantly work around limitations later.

A lean core philosophy

Many platforms grow by accumulation. More features. More layers. More dependencies. More complexity.

Aero takes the opposite approach.

The platform is deliberately lean at its core. That means:

  • No unnecessary bloat

  • No heavy legacy layers

  • No dependency sprawl

  • No forced feature creep

This keeps hosting requirements lighter, reduces performance drag, and lowers long-term maintenance risk.

Lean infrastructure isn’t just a technical choice. It’s a commercial one. It directly impacts total cost of ownership.

Product-first roadmap

Aero’s roadmap isn’t driven by sales promises or short-term feature checklists.

It’s product-first.

That means:

  • Building features that genuinely improve performance and usability

  • Avoiding reactive “me-too” functionality

  • Prioritising stability and extensibility

  • Evolving without breaking what already works

A modern ecommerce platform shouldn’t require rebuild-level upgrades every few years. It should evolve cleanly.

Direct by default

Support models shape ecosystems more than most people realise.

Many platforms operate through layered support systems:

Retailer → Agency → Account Manager → Ticket System → Developer → Back again.

Aero removes friction.

Agencies talk directly to builders.

Questions are answered by people who understand the architecture.

There’s no ticket maze.

That speed of communication accelerates:

  • Project timelines

  • Issue resolution

  • Feature development

  • Agency confidence

Direct access builds stronger partnerships. And stronger partnerships build better ecommerce stores.

Agency-centric development

Aero is designed around agencies, not around locking retailers into proprietary constraints.

That means:

  • Open development workflows

  • Freedom to customise without fighting the core

  • Predictable builds

  • Clean integration patterns

We build with agencies, not over them.

When agencies succeed, retailers succeed. That ecosystem mindset is deliberate.

Why platform teams must understand retail, not just code

Technical elegance alone isn’t enough.

An ecommerce platform team must understand:

  • Conversion pressure

  • Peak trading risk

  • Operational workflows

  • Fulfilment realities

  • Payment complexity

  • The commercial impact of downtime

Platform decisions affect revenue directly.

Understanding retail ensures the platform supports growth, not just technical correctness.

A collaborative ecosystem, not a closed garden

Aero doesn’t aim to trap retailers inside a vertically integrated stack.

It supports:

  • Third-party integrations

  • Payment choice

  • Shipping flexibility

  • Agency specialisation

Collaboration unlocks innovation. Closed ecosystems limit it.

The goal isn’t control. It’s capability.

Built for the long term

The structure of the team mirrors the structure of the platform:

  • Lean.

  • Direct.

  • Deliberate.

  • Performance-led.

Aero wasn’t built to compete on noise. It was built to compete on fundamentals.

  • Speed.

  • Stability.

  • Flexibility.

  • Predictable cost.

That’s what modern ecommerce teams actually need.

See how it works in practice

If you’re evaluating platforms and want to understand what a lean, agency-centric ecommerce architecture looks like in reality, book a demo with the Aero team.

We’ll walk you through how the platform is built, and why that matters commercially, not just technically.

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Aero Commerce’s solution is fast and lean, no matter the size of your catalog or the volume of traffic your site receives.

Book a demo today and we’ll talk you though the platform, it’s features and put you in touch with the right agency for the job when you’re ready to re-platform.

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